# Privacy Policy
**REGEN8 AI LLC**
**Effective Date:** January 26, 2026
**Last Updated:** January 26, 2026
---
## 1. Introduction
REGEN8 AI LLC ("REGEN8," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at regen8.ai (the "Site"), use our AI transformation consulting services (the "Services"), or otherwise interact with us.
This Privacy Policy applies to all users of our Site and Services, including prospective clients, current clients, website visitors, and newsletter subscribers.
**By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.** If you do not agree with our policies and practices, do not use our Site or Services.
---
## 2. Information We Collect
We collect several types of information from and about users of our Site and Services:
### 2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us, including:
- **Contact Information:** Name, email address, phone number, company name, job title
- **Business Information:** Company size, industry, business challenges, project requirements
- **Communication Data:** Information contained in messages you send us, including through contact forms, email, or chat
- **Account Information:** If you create an account, username, password, and preferences
- **Client Project Data:** Information and data you upload or provide in connection with our consulting services
### 2.2 Information Automatically Collected
When you access our Site, we and our third-party service providers automatically collect certain information, including:
- **Device and Usage Information:** IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, links clicked, referring/exit pages
- **Location Information:** General geographic location based on IP address
- **Cookies and Similar Technologies:** Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 8)
### 2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business contact information from data providers and marketing partners
- Analytics and advertising service providers
- Social media platforms (if you interact with us on social media)
---
## 3. How We Use Your Information
We use the information we collect for the following purposes:
### 3.1 Providing and Improving Services
- Deliver, maintain, and improve our Services
- Process and respond to your inquiries and requests
- Provide customer support
- Conduct AI-powered workflow automations to deliver personalized email communications
- Analyze and understand how users interact with our Site and Services
### 3.2 Business Operations
- Manage client relationships and projects
- Process payments and maintain financial records
- Communicate with you about our Services, updates, and promotional offers
- Conduct research and analytics to improve our offerings
- Develop new products and services
### 3.3 Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud, unauthorized transactions, claims, and other liabilities
- Enforce our Terms of Service and other agreements
- Protect the rights, property, and safety of REGEN8, our clients, and others
### 3.4 Marketing and Communications
- Send you marketing communications about our Services (you may opt out at any time)
- Personalize your experience and deliver targeted content
- Conduct surveys and gather feedback
---
## 4. AI and Automated Processing
**Important Notice:** We use artificial intelligence and automated processing systems to analyze visitor and client data for the following purposes:
- **Email Personalization:** We process visitor and inquiry data through workflow automation systems to generate and deliver customized email communications
- **Lead Scoring and Qualification:** Automated systems analyze prospect information to prioritize and route inquiries
- **Service Recommendations:** AI-assisted analysis of client needs to recommend appropriate consulting services
**Your Rights:** You have the right to object to automated decision-making that has legal or similarly significant effects. Currently, our AI processing is used for marketing personalization and does not make decisions with legal consequences. If this changes, we will update this policy and provide appropriate notices.
---
## 5. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
### 5.1 Service Providers
We share information with third-party vendors and service providers who perform services on our behalf, including:
- **ClickUp** - Customer relationship management and project management
- **Instantly.ai** - Email marketing and outreach communications
- **Gmail (Google Workspace)** - Email communications and file storage
- **Google Analytics 4 (GA4)** - Website analytics and performance monitoring
- **Framer** - Website hosting and infrastructure
- **RB2B** - Website visitor identification and analytics
- **Slack** - Internal team communications and client collaboration
- **Payment processors** - Processing client payments
These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.
### 5.2 Business Transfers
In connection with any merger, sale of company assets, financing, acquisition, or other business transaction involving REGEN8, your information may be transferred to the acquiring entity.
### 5.3 Legal Requirements
We may disclose your information when required by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from government authorities or law enforcement
- Investigations of potential violations of our policies
- Protection of our legal rights or defense against legal claims
- Prevention of fraud or illegal activity
### 5.4 With Your Consent
We may share your information with third parties when you provide explicit consent.
---
## 6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction.
**Current Security Measures:**
- Use of secure cloud infrastructure provided by Framer (website hosting)
- Encryption of data in transit using industry-standard SSL/TLS protocols
- Access controls limiting employee and contractor access to personal information on a need-to-know basis
- Regular security assessments of third-party service providers
**Important Limitation:** We rely on the security measures provided by Framer and our other service providers. While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
**Your Responsibility:** You are responsible for maintaining the confidentiality of any account credentials and for restricting access to your devices.
---
## 7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**General Retention Guidelines:**
- **Prospect/Lead Data:** 12 months from last interaction or until opt-out request
- **Client Project Data:** Duration of engagement plus 7 years for business records and legal compliance
- **Marketing Communications Data:** 12 months from last engagement or until you unsubscribe or request deletion
- **Website Analytics Data:** 14 months (Google Analytics 4 default setting)
- **Financial Records:** 7 years in accordance with IRS and accounting requirements
- **Cookie Data:** Up to 12 months unless deleted by user
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.
---
## 8. Cookies and Tracking Technologies
### 8.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our Site. We use cookies and similar tracking technologies to collect information about your browsing activities.
### 8.2 Types of Cookies We Use
- **Essential Cookies:** Necessary for the Site to function properly
- **Analytics Cookies:** Help us understand how visitors use our Site (e.g., Google Analytics)
- **Marketing Cookies:** Used to deliver personalized advertising and measure campaign effectiveness
- **Preference Cookies:** Remember your settings and preferences
### 8.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
**Note:** Disabling cookies may limit your ability to use certain features of our Site.
### 8.4 Third-Party Analytics
We use Google Analytics to collect information about Site usage. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. Google's ability to use and share information collected is restricted by the Google Analytics Terms of Service and Google Privacy Policy.
You may opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout
---
## 9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
### 9.1 California Residents (CCPA/CPRA Rights)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
**Right to Know:** You can request information about:
- Categories of personal information we collect
- Categories of sources from which we collect personal information
- Our business or commercial purpose for collecting information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information we have collected about you
**Right to Delete:** You can request deletion of your personal information, subject to certain exceptions.
**Right to Correct:** You can request correction of inaccurate personal information.
**Right to Opt-Out:** We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will provide an opt-out mechanism.
**Right to Limit Use of Sensitive Personal Information:** If we collect and use sensitive personal information beyond necessary purposes, you may limit such use.
**Right to Non-Discrimination:** We will not discriminate against you for exercising your privacy rights.
**Authorized Agents:** You may designate an authorized agent to make requests on your behalf.
**To Exercise Your Rights:** Email us at privacy@regen8.ai with "California Privacy Request" in the subject line. We will verify your identity before processing your request.
### 9.2 General Rights (All Users)
Regardless of location, you may:
- **Access** your personal information
- **Update or correct** inaccurate information
- **Opt out** of marketing communications (click "unsubscribe" in emails)
- **Request deletion** of your information (subject to legal obligations)
- **Object** to certain processing activities
**To Exercise Your Rights:** Contact us at privacy@regen8.ai
---
## 10. International Data Transfers
Currently, we do not transfer personal information outside the United States. All data is stored and processed on U.S.-based servers through our cloud service providers.
If we begin international data transfers in the future, we will implement appropriate safeguards (such as Standard Contractual Clauses) and update this Privacy Policy accordingly.
---
## 11. Children's Privacy
Our Site and Services are not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.
If you believe we have collected information from a child, please contact us at privacy@regen8.ai
---
## 12. Third-Party Links
Our Site may contain links to third-party websites, applications, and services not operated by us. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
---
## 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our Site with a new "Last Updated" date
- Sending an email notification to registered users (for significant changes)
- Displaying a notice on our Site
Your continued use of our Site or Services after changes become effective constitutes acceptance of the updated Privacy Policy.
---
## 14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
**REGEN8 AI LLC**
**Email:** privacy@regen8.ai
**Mailing Address:** Available upon request via privacy@regen8.ai
**Privacy Inquiries:** For privacy-specific matters, email privacy@regen8.ai
---
## 15. Specific Industry Disclosures
### 15.1 Financial Services Clients
For clients in the financial services sector, we may handle information subject to the Gramm-Leach-Bliley Act (GLBA). We maintain administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of customer information, including:
- Limiting access to authorized personnel only
- Implementing encryption and secure data transmission
- Conducting regular security assessments
- Requiring contractual protections from service providers
### 15.2 Client Data Uploaded to Our Systems
When clients upload data, documents, or other materials to our systems as part of consulting engagements:
- You retain all ownership rights to your data
- We process your data solely to provide the Services
- We maintain confidentiality in accordance with our service agreements
- We implement access controls to protect sensitive client information
- We do not use client project data for marketing or other purposes without explicit consent
---
## 16. Legal Basis for Processing (EEA/UK Users)
Although we do not currently serve clients in the European Economic Area or United Kingdom, if you are located there and interact with our Site, we rely on the following legal bases for processing your information:
- **Consent:** Where you have provided consent for specific processing activities
- **Contract Performance:** To fulfill our contractual obligations to you
- **Legitimate Interests:** For our legitimate business interests, such as improving our Services, provided these interests do not override your rights
- **Legal Compliance:** To comply with applicable laws and regulations
---
## 17. Do Not Track Signals
Some browsers support "Do Not Track" (DNT) signals. Our Site does not currently respond to DNT signals, as there is no industry standard for how to respond to such signals. We will update this policy if we implement DNT response mechanisms in the future.
---
## 18. Verification Procedures for Privacy Requests
When you submit a privacy request (such as access or deletion), we must verify your identity to protect your information from unauthorized access.
**Verification Process:**
1. You submit a request via privacy@regen8.ai
2. We request additional identifying information (e.g., email confirmation, phone number verification, details about prior interactions)
3. We match the information provided against our records
4. Upon successful verification, we process your request within applicable timeframes (typically 45 days, with possible 45-day extension for complex requests)
**Authorized Agents:** If an authorized agent submits a request on your behalf, we require:
- Written authorization signed by you
- Verification of the agent's identity
- Verification of your identity
---
## 19. Complaints and Dispute Resolution
If you believe we have not adequately addressed your privacy concerns, you may:
1. **Contact us directly** at privacy@regen8.ai to seek resolution
2. **File a complaint** with your local data protection authority (if applicable in your jurisdiction)
3. **California residents:** Contact the California Attorney General's Office at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
We are committed to working with you to resolve any privacy concerns fairly and promptly.
---
## Appendix A: Summary of California Privacy Disclosures
**For California Residents - Your CCPA/CPRA Rights at a Glance:**
| **Right** | **Description** | **How to Exercise** |
|-----------|-----------------|---------------------|
| Right to Know | Request information about personal data we collect, use, and disclose | Email privacy@regen8.ai with "California Privacy Request" |
| Right to Delete | Request deletion of your personal information | Email privacy@regen8.ai with "Deletion Request" |
| Right to Correct | Request correction of inaccurate information | Email privacy@regen8.ai with "Correction Request" |
| Right to Opt-Out of Sale/Sharing | We do not sell or share your personal information | N/A - We don't sell data |
| Right to Non-Discrimination | No discrimination for exercising privacy rights | Automatic - no action needed |
**Personal Information Categories We Collect:**
- Identifiers (name, email, phone, IP address)
- Commercial information (services inquired about, purchase history)
- Internet/network activity (browsing behavior, Site interactions)
- Professional information (company, job title, business needs)
- Inferences (preferences, characteristics drawn from other data)
**Sources:** Directly from you, automatically through Site usage, from third-party business contact providers
**Business Purposes:** Providing Services, marketing, analytics, customer support, security
**Third-Party Sharing:** Service providers only (not sold or shared for advertising)
**Data Retention:** 12 months for prospect/marketing data; 7 years for client project and financial records; 14 months for analytics data
